Maid Services of America. Empowering independent residential cleaners.

Software for Your Maid Service

This state-of-the-art software has been designed for and used by maid services across America for over 18 years!

:::FEATURES:::

Customer Information Management

Add/Edit/View/Delete Customers
Maintain all necessary information for your customers, including key and alarm, public and private notes, directions, and more!

Search
Search your customers with any type of search criterion.

Multiple Locations for Customers
Maintain multiple work/service locations for your customers while billing to one address.

Customizable Fields
Customize your own fields to keep track of any information you wish.

Track Marketing Techniques
Enter sources for all your customers and print reports to show which marketing methods are most profitable.

Calendars
Print helpful monthly calendars for your customers. Customers have the calendar as a handy reminder of their next scheduled visit.

Easy Access
Easily access a customer's account history, schedule of jobs, or easily add or change a job.

Mail Merges
Create professional letters and mailings to all your customers (or a selected group) with the click of the mouse.

Maid Information Management

Add/Edit/View/Delete Maids
Maintain detailed information for each maid.

Maintain Payroll Information
Flexible payroll options mean that no matter how you pay your maids, this program will handle it.

Pictures of the Maids
Keep pictures of your maids on file for security and for use by office staff.

Credentials/Training
Maintain information regarding credentials and skills of each maid, tracking date when certifications/skill was achieved, and renewal date, etc.

Work Codes

Work Codes
Create your own work codes to track service charges and to provide instructions for maids. This also allows you to track sales by type of service, etc.

Job Scheduling

6 Different Scheduling Screens
6 different scheduling screens to choose from in our service industry software means you can view jobs any way you like. View scheduled jobs for one week for one maid, or for all of your maids, or view all scheduled jobs for the month on one screen. You can pick almost any view imaginable -- for example, view all jobs for one client for one month.

Recurring Scheduling
Create any schedule with over 30 different frequencies to choose from. Enter Work Order information once only, and then let the software enter the future jobs for you.

Enter Job Notes for Maids
Enter special instructions or notes in Job Notes to print out on Job Tickets/Work Orders.

One-Time Changes
If a maid is sick or a customer cancels a job it's easy to make a one time change to a job.

Changes to Entire Schedules
If you need to increase the charge on a job, or make the job length longer it's easy to make a change to an entire schedule of jobs. This change will then flow through to all future jobs.

Display Options
Choose from a variety of display options on your scheduling screens. For example, show last name for each client, or show just their account ID, or show the street where they live. Anything you can think of!

Job Completions
Completing jobs is an easy process. It updates employees' payroll information and updates customers' account information and automatically creates invoices. Any payment received from customer is also recorded.

Complete Multiple Jobs
Easily complete multiple jobs at once! Many of our users like this option, which saves them a lot of time. Simply mark all jobs to be completed with "default" information, click a button and you are done! Then you can complete the individual jobs where changes were made to the original service order individually.

Accounts Receivable

Invoices
Invoices are automatically created for you, or create invoices manually.

Statements
For customers who have many jobs, print statements as often as you like to give a summary of all charges/credits to their account.

Account History and Customer Balance
Customer Balance is available right on their information. Their account history is also easily accessible.

Payroll

Payroll Reporting
Several payroll reports are provided for you to view your maids payroll data.

Interfaces with:

Quickbooks
No need to get rid of your favorite accounting software or abandon all your established procedures, they can work together. Share customers, invoices and payroll data.

Microsoft MapPoint
This powerful interface lets you get directions and map routes to save on travel time.

Mapquest
Click a convenient button and Mapquest supplies you with the directions to the work site.

Yahoo Maps
Click a convenient button and Yahoo Maps supplies you with the directions to the work site.

Google Maps
Click a convenient button and Google Maps supplies you with the directions to the work site.

Microsoft Outlook
Import data from Microsoft Outlook. E-mail any report using Outlook or Outlook Express.

Microsoft Access
Import data from Microsoft Access

Microsoft Word
Easily create mail merge letters using Microsoft Word

Mobile Devices
Exchange data with various mobile devices

Various Timekeeping and Payroll Systems
Exchange data with your chosen timekeeping and/or payroll system, such as ADP, Paychex, Ceridian, etc.

Software Support and Upgrades

You will receive 3 months of free technical support directly from the developer of the software program. This means that during your first 3 months you can call for help as often as you like, by phone or by email. You will also be entitled to updates that are issued during these first 3 months. Updates are made about once a week and are available to download from the vendor's website, which you will have access to upon purchasing. Support is provided by a company with over 18 years' experience providing excellent customer service. After the initial 3 months you will be mailed a reminder letter and will have the option of renewing your support for $195/year. Alternatively, you can purchase support on a per incident basis at a fee of $50 per incident.