Maid Services of America. Empowering independent residential cleaners.

What Does The Business Plan Include?

• Unlimited Company Support and Consulting - Mon thru Fri (Plan 1)
One of the greatest benefits of receiving the Professional Maid Service System is that you are never alone! You will benefit from our knowledge and experience (as well as the experience of the hundred's of other clients we have trained) of operating a maid service. You can call us as often as you need Monday thru Friday for consulting help and support.

• Participation In A Comprehensive One-on-One 3 Day Hands-On Training Session - Includes Two Participants (Plan 1)

Participation In A Comprehensive One-on-One 3 Day Hands-On Training Session - Includes Two Participants (Plan 1) During the first two days the emphasis is on marketing your business, recruiting, hiring and training new house-cleaners, telephone procedures, pricing,
scheduling customers and accounting. On the third day you will learn how to do in home estimates and meet real customers, set-up appointments, learn how to price jobs and work hands-on with a professionally trained house cleaner.

* Deduct $1,000 from the cost of Business Plan 1 if not participating in the class. See bottom of page for additional information.

• Maid Service Management Software (Plan 1)

This software, developed for and used by maid services for several years, lets you spend your time doing what you do best - growing your business! It eliminates the day-to-day drudgery involved in running a small business. You'll be able to run your business more efficiently than ever before.

Learn more about the software...

• Website Design (Plan 1)

No business plan is complete without providing for your company's presence on the web.
This is a vital marketing tool of any company today. Your own 8-page personalized website is included in this program, along with one full year of hosting. This is not a website lease, you own the website!

Learn more about website design...

• Logo and Company Image Design (Plan 1)

Need help creating your company image? A designer will work with you to incorporate your vision for your company into a fitting, professional logo and color scheme.

Learn more about the logo design...

• Operations / Instructional Training Manual (Plans 1 and 2)

A comprehensive 300-page manual including information, advice and opinions based on over 30 years of experience operating a successful home cleaning business. Benefit from the tried-and-true lessons we've learned along the way (without wasting time making the same mistakes we made). The manual lays the foundation for a solid, thriving residential cleaning business and includes valuable information on residential cleaning, move-in and move-outs, property maintenance, new construction cleaning, window washing and cleaning small offices.

• Master Forms Package (Plans 1 and 2)

Over 70 clear, easy-to-read, easy-to-use, business forms developed from almost 30 years of experience in the residential cleaning industry. With Business Plan 1, all of the frequently used forms are personalized with your logo, telephone number, prices, address, etc. It couldn't get any simpler! Some of these forms will be used every day while others may only be used occasionally. The forms are provided in both a hard copy and electronic format. With Plan 2, the forms are provided in a format that allows you to personalize each one with your own creative style.

• Accounting System (Plans 1 and 2)

This complete, fill-in-the-blank accounting system includes all of your daily, weekly, and monthly sales reports for the first year. Also included are all the original forms for easier reproduction year after year.

• Desk Organizer - Daily Office Management System (Plans 1 and 2)

This portable organizer has eight different sections. Each section contains the forms needed to operate the business on a daily basis.

• DVD For The Training and Orientation Of New House Cleaners (Plans 1 and 2)

Comprehensive tutorial demonstrating different cleaning methods and tasks, including basic cleaning skills and move-in/move-out cleanings.

• New Business Owner's Workbook (Plans 1 and 2)

This workbook was designed to make learning the business system easy. It was divided into several different chapters that correspond with the Instructional Training Manual© (ITM). Each page asks several questions pertaining to the topics covered in the ITM. This owner's guide works with the ITM to assist you in learning, step-by-step, how to open and operate your business.

• Guide to Successful Hiring & Training (Plans 1 and 2)

Hiring and training is a huge, never-ending part of managing a cleaning service and your number one job. If you follow our guidelines, you will be more skilled in hiring and training than 90% of all the mediocre cleaning services. Keep at it for a couple of years and you'll be better than 90% of them!

• Advertising - Promotional Art Work For Marketing (Plans 1 and 2)

A comprehensive collection of all the promotional materials and ad slicks you will need to successfully launch your business. (Flyers, Door-hangers, Newspaper Ads, Direct Mail Coupons, Press Releases, etc.)

• Three Year Business Plan (Plans 1 and 2)

A 100-page comprehensive business plan that you can use to map out your goals for your new business for the next three years. Once you've opened your doors for business this plan will help you chart your growth for several months and assist you in obtaining business loans, financing, etc.

• 3 Additional Inter-Related Reference Guides (Plans 1 and 2)

    • Your Guide to Window Washing
A comprehensive guide, complete with a how-to-video containing information on soliciting accounts, bidding jobs, as well as methods and techniques used in washing windows.

    • Professional-Looking Floors
   Grocery stores, medical center, hospitals and retail outlets generally have floors that require
   stripping, waxing, sealing and buffing. This guide and accompanying video explain how to
   properly clean all types of floor surfaces.

    • A Guide to Office Cleaning
   This is a guide to bidding small office cleaning jobs. There is an unlimited supply of offices to
   be cleaned!

· Written Orientation and Training Materials For Your New Maids (Plan 1 and 2 )

Each handbook is spiral-bound and personalized with your new company information.
Additionally, with Plan 1, we will provide you with 10 extra sets of your own personalized training materials to use when training the first 10 house-cleaners that come to work for your maid service. Everything is personalized with your company name, contact information, logo and colors. We will also provide you with an electronic version of each of your personalized training handbooks so that you can reproduce them on your own printer.

   • Cleaning Procedures and Tips for New Housecleaners ©
   A 44-page guide for the procedures followed when cleaning a house along with many tips to
   clean faster. Each new house-cleaner will receive this handbook when they begin working for
   your company.

   • Contracts and Agreement Forms for New Housecleaners ©
   This guide contains all of the legal forms that every house-cleaner is required to sign before
   coming to work for your agency. Samples of each form, along with the instructions on how
   they are to be completed are included. Our simple layout allows you to easily understand
   why and how each form is to be used.

   • Policies and Procedures for New Housecleaners ©
   Your success depends on recruiting and training the right people. This handbook outlines the
   orientation procedures that are followed while they are representing your company. You will
   maximize your training effectiveness by following the techniques outlined in this guide. Every
   new house-cleaner receives their own copy of this Policies and Procedures Handbook.

* We will deduct $1,000 from the cost of Plan 1 if you prefer not to participate in the One-on-One Hands-On Training Session. You have the option of adding it back to the business plan if you decide at a later date that you would like to participate in the training session.